Privacy Policy
Effective Date: April 17, 2025
1. Introduction
This Privacy Policy explains how EluerSearch Inc. ("Company", "we", "us", or "our") collects, uses, and protects information that you provide while using our demo service ("Service"). We are committed to ensuring that your privacy is protected. This policy applies to all users of our Service.
2. Information We Collect
2.1 Session Identifiers
- We generate and store a random user ID associated with your browser session.
- This ID is generated locally and does not contain personally identifiable information such as your name, location, or IP address.
- The ID is used solely to link your interactions with our Service during a session.
2.2 Usage Data
We collect the following usage data:
- Search queries you enter while using our Service.
- Interaction metrics, such as clicks on search results.
- Navigation patterns within our Service.
2.3 Personal Information in Search Queries
Warning About Search Queries: You should avoid entering personal information in your search queries. All queries are stored for analytics and model improvement purposes.
- We do not actively monitor the content of search queries for personal information.
- If you include personal information (names, addresses, identification numbers, etc.) in your search queries, this information will be stored along with the query.
- We are not responsible for protecting personal information that you voluntarily include in search queries.
- We strongly recommend formulating searches using general terms that do not reveal your identity or personal details.
2.4 Contact Information
When you submit information through our landing page contact form, we collect:
- Your name.
- Your email address.
This contact information is stored separately from usage data and is used solely for communication purposes. Submission of this information is entirely voluntary and only collected when you explicitly choose to contact us.
2.5 Information Not Collected
We do not collect:
- IP addresses
- Geographic location data
- Device information
- Personal data beyond what is explicitly provided in the contact form
- Hugging Face model weights or dataset contents
3. How We Use Your Information
3.1 Usage Data
We use the collected usage data for:
- Improving our search functionality, specifically:
- Refining search result relevance and ranking algorithms
- Identifying common search patterns to optimize response times
- Understanding user intent to deliver more accurate search results
- Testing and evaluating different search approaches
- Fine-tuning our embedding models.
- Analyzing user behavior patterns to enhance the user experience.
- Internal research and development of our technologies.
All usage data is used exclusively for non-commercial demo purposes. Our Service is intended as a demonstration of our technology capabilities and not as a commercial product.
3.2 Contact Information
We use contact information solely for:
- Responding to your inquiries.
- Providing information requested about our technologies.
- Communication regarding our Service.
4. Data Storage and Security
4.1 Storage Methods
- User session IDs and usage data are stored in a secure database.
- Contact form submissions are stored separately in a secure database.
4.2 Data Security
We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information.
4.3 Data Retention
- Session-related data is retained for 90 days.
- Contact form data is retained for 1 year or until you request its deletion.
5. Data Sharing and Disclosure
5.1 Third-Party Sharing
We do not sell, trade, redistribute, or otherwise transfer your information to outside parties under any circumstances. Your information remains strictly confidential and is used exclusively for the purposes stated in this Privacy Policy. We have implemented technical and organizational measures to ensure that your data remains within our systems and is not accessible to third parties.
5.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6. Hugging Face Data
6.1 Metadata Access
Our Service accesses metadata from Hugging Face via their official API. This includes model cards, dataset descriptions, readmes, and other associated information as described in our Terms of Service.
6.2 Usage of Hugging Face Data
- We do not store or download actual models or datasets from Hugging Face.
- We display metadata from Hugging Face for informational purposes only.
- We do not combine Hugging Face metadata with your personal information in any way that would identify you to third parties.
7. Cookies and Tracking Technologies
7.1 Cookies
Our Service uses only essential cookies necessary for the functioning of the Service. We do not use tracking or advertising cookies.
7.2 Do Not Track
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top of this page.
We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
EluerSearch Inc.3416, 1007 N Orange St. 4th Floor,
Wilmington, DE, New Castle, US, 19801
Contact Email: aleksandr.iudaev@eulersearch.com
Phone: +34 (691) 454 148